Checkpoint 01
Scope
We sit with your team for a few days and pick one process that matters. We define what "working" means: measurable, testable, bounded.
DeliverableA one-page scope. Fixed price.
AI operations for small & mid-sized business
We run your business with AI,
so you don’t have to.
Microserv.io is an AI consultancy. We install a tailored operating framework inside your company, connecting every tool you already run into one coordinated system. Cost-optimized, human-supervised, and built to outlast the hype.
One process, working end-to-endFixed-fee checkpointsCost-cap guaranteed
If you’ve tried ChatGPT with a few apps connected
You’ve seen the spark.
You’ve also seen where it stops.
A chat window with your inbox and calendar plugged in is genuinely useful. It’s also where most businesses get stuck. It forgets, it waits to be asked, it can’t be trusted to act on its own, and there’s no record of what it did. We build the part that goes around it: the memory, the rules, the sign-offs, and the log.
Where most teams are
ChatGPT, with a few apps connected
What we add around it
Our framework, tailored to your business
MemoryForgets what happened in yesterday's chat.Remembers what your business has done, decided, and seen.
Doing the workWaits for you to ask, one question at a time.Runs the steps on its own, in the right order, and tells you when it needs you.
Staying in boundsWill happily do the wrong thing if asked.Has rules about what it can and can't do, with sign-offs where they matter.
Showing its workYou have to trust it.Every action is logged. You can see exactly what it did, and undo it.
PrincipleYour tools stay. The coordination is new.
The framework
Five layers.
Tailored to your business.
Every engagement builds the same five layers, but the contents of each are shaped around your team, tools, and margin structure. No shelfware. No lock-in.
- 01InterfaceThe dashboards your team uses and the handoffs to humans.
- 02LogicYour rules, your steps, your way of doing things.
- 03GuardrailsSpending limits, approvals, and a record of every action taken.
- 04AgentsAI workers that do one job at a time, watched by your team.
- 05DataYour real numbers, read live. Nothing copied or kept somewhere else.
How we work
Checkpoints, not calendars.
We don’t commit to a fixed timeline. We commit to a first process working end-to-end, as fast as we can get there honestly. Each checkpoint is a clean stopping point. You decide if we keep going.
Checkpoint 02
Isolate
We pull that process out of its messy current state and rebuild it as a clean version your team can watch over, with a spending cap built in.
DeliverableA working setup, a how-to guide, and a record of every action.
Checkpoint 03
Hand over
Your team operates it with us shadowing. If it holds up under real traffic, we talk about the next process. If not, we fix it or walk.
DeliverableOwnership transfer. Optional retainer.
Built for operating cost
Cost-optimized, on purpose.
We treat your AI bill the same way you’d treat any other line on the P&L. Every part of the system is built with a budget in mind, and we agree on a ceiling before we turn anything on.
Cost per taskCapped, in writing
What it runs onWhatever is cheapest that still works
Repeat questionsWe don't pay twice for the same answer
Monthly billAgreed before we start
Where to start
One process, working end-to-end.
We don’t pitch a whole-company transformation. Every engagement starts by isolating a single process and making it work. Then we decide together what’s next.
Intake & triage
Turn a chaotic inbox into a routed queue.
Email, web forms, and phone transcripts land in one reviewed queue, already classified, deduped, and assigned. Humans approve edge cases.
Gmail / Outlookyour CRMticketing
Ops handoff
Collapse a multi-tool handoff into one step.
Sales to ops, ops to finance, support to engineering. Wherever a process touches three tools and two people, we isolate it and make it one supervised flow.
HubSpot / SalesforceSlackbilling
Knowledge
Make your own documents answerable.
Your SOPs, contracts, and past tickets, searchable by asking a real question. Every answer points back to the document it came from, and if it's not sure, it says so.
Drive / Notionyour ticket historycontracts
We’re a new firm. We’re not going to show you fabricated logos. The first engagement is a scoped checkpoint. If it doesn’t land, we part ways cleanly.How scoping works →
30-minute call · no pitch deck
Tell us what your business does.
We’ll tell you where AI fits.
Bring a process that’s slow, error-prone, or expensive. If we can’t make it meaningfully better, we’ll say so on the call, not after an invoice.